Lower North Shore Arborist

Tree Removal and Arborist Services in Willoughby

Leafy streets, sandstone gullies and some very particular council rules. Alex quotes every Willoughby job himself, and we work through the permit side with you before anything is cut.

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Trees in Willoughby

Bush at the bottom of the garden

We recently completed a large job in Willoughby, and we work right across the suburb and the rest of Willoughby City Council's area, from North Willoughby and Willoughby East through to Naremburn, Castlecrag and Northbridge.

A good part of Willoughby backs onto bushland. Flat Rock Gully, listed by council at Small Street, holds about 14 hectares of remnant bush along Flat Rock Creek. It runs from Flat Rock Drive on its western side to beyond the old Cammeray Bridge near Tunks Park, and private gardens back onto most of its other edges. Willoughby City Council classifies it as a Wildlife Protection Area for the small birds, reptiles and frogs it supports. It is also a central part of the east-west habitat link between the Middle Harbour and Lane Cove River catchments.

That matters for tree work. Under Willoughby's rules, a tree in a defined wildlife corridor or with known habitat value can need a permit regardless of its size, and so can a locally native species that represents the area's original vegetation. On a bush-edge block, a modest native you'd assume is too small to bother with may still be protected.

The gully is sandstone country too. Council records that sandstone was quarried along Flat Rock Creek from the 1880s, and that sandstone retaining walls were built there in the early 1930s. Where a garden has rock close to the surface, it changes how trees root and how deep we can grind a stump, so it's one of the first things we look at.

We would always rather keep a sound tree. Willoughby City Council's assessing arborists generally won't approve removing a tree they find healthy and stable, or one that's only a nuisance because of leaf, bark or fruit drop, bird droppings, insects or branches over the boundary. If that's your problem, we'll quote the pruning that deals with it inside the rules.

  • Size, species and habitat triggers checked at the free quote
  • Pruning kept inside the 10% over five years allowance, with a record of what was cut
  • Help putting together your Vegetation Management Application
  • Approval displayed on the boundary 72 hours before we start
  • Our own 74 cm stump grinder for narrow side gates
  • All pruning to AS 4373 Australian Standard
  • $20M public liability and workers compensation
  • Alex quotes the job and answers the phone himself

Willoughby City Council tree permits

Willoughby City Council calls its tree permit a Vegetation Management Application (VMA). You need one before you prune or remove a tree on private land that is taller than 4 metres, has a crown more than 3 metres across, or has a trunk circumference above 600 mm at 1.4 metres off the ground. Separately from size, council also protects locally native trees representative of the original vegetation, vegetation in a defined wildlife corridor or with known habitat value, and trees that are visually prominent and add to the character of the street.

Permit-free work includes taking out deadwood and selective pruning of no more than 10% of a tree's crown across any five-year period. Biosecurity Act weeds, fruit trees grown for fruit and the undesirable species in DCP Part G are also exempt. A tree that is dead, dying or a risk to life or property can be exempt as well, though council still requires evidence first.

Heritage items, heritage conservation areas and sites on the Willoughby Natural Heritage Register sit outside the VMA system. Tree work there needs a development application. Willoughby has 12 heritage conservation areas, so check your property's listing before planning anything.

Every application needs the owner's consent. Approved removals come with replacement planting at 3:1, and the approval must be shown on the front boundary for 72 hours before work and while it's under way. A report isn't compulsory for a VMA. If you supply one, it must be prepared by an AQF Level 5 Consultant Arborist who isn't affiliated with a removal or pruning company. Alex holds Cert III (AQF Level 3) and is studying the AQF Level 5 Diploma, so we do the work and can point you to an independent consultant for the report.

Source: Willoughby City Council, trees on your property and DCP Part G. Checked October 2026.

How we work

Narrow access, tall screens and climbing work

Many Willoughby blocks have one way into the back garden: a side path or a gate beside the garage. We plan every job around that. Ladders and platforms for screens and hedges, ropes and a climber for anything tall, and small enough loads that they can be carried out the way we came in.

These photos show the kind of work we do across the North Shore: trimming a tall bamboo screen from a tripod ladder, and climbing a large gum in neighbouring Chatswood where buildings on every side left no room to drop anything.

Arborist in a hi-vis yellow shirt steadying a tall tripod ladder against a dense bamboo screen, with palm fronds overhead
Screen trimmingTall bamboo screen from a tripod ladder
Smiling climber in helmet and orange hi-vis roped onto a cut stem of a large gum, with houses close behind
Tight accessClimbing a gum between buildings, Chatswood
Before you call anyone

Four Willoughby rules people miss

These are the parts of Willoughby City Council's tree rules that catch people out. Each one comes straight from council's own guidance.

Small trees can still be protected

The 4 metre, 3 metre and 600 mm thresholds aren't the whole test. A locally native tree, anything in a wildlife corridor or with habitat value, and a tree that stands out from the street can all need a VMA below those sizes. On a block backing onto Flat Rock Gully, assume it applies until it's been checked.

The 10% is counted over five years

Pruning without a permit is capped at 10% of the crown in total across five years. That total covers every cut made in the period, so pruning done two summers ago has already used up part of it. Council advises keeping records of exempt pruning, and we note what we take off on every job.

Your approval goes on the front fence

An approved VMA must be displayed on the front boundary from 72 hours before work begins until it's finished. Applications are also published on council's website for public comment, so your neighbours can see what's proposed.

One tree out, three trees in

Council requires replacement planting at 3:1 for approved removals. If your block can't take three new trees and the removal has merit, council may offer its Tree Offset Planting Scheme, where you pay for them to be planted on council land. Work out where replacements could go before you apply.

Stump grinding on Willoughby's rocky ground

We run our own stump grinder, a Bandit SG40. At 74 cm across the tracks it fits through a standard side gate, which suits Willoughby houses where the only way to the back garden is a path past the garage.

Sandstone is the main thing that limits stump grinding here. Where a stump sits on or against shelf rock, the grinder can only go down as far as the rock allows, and we'll tell you at the quote how deep we expect to get. On terraced gardens we keep the machine well back from the edge of retaining walls.

If the tree is coming out anyway, we can grind the stump the same day, before we pack up. A single old stump in the lawn is a perfectly good job on its own too. Stump grinding

What we do

Common tree jobs in Willoughby

Bush-edge assessments. If your garden meets Flat Rock Gully or another reserve, we work out which trees are locally native or likely habitat, and what that means for the job, before anything is quoted.

Maintenance pruning inside the 10%. Deadwood out, and light selective pruning to lift branches off a roof, a path or a driveway, kept within the allowance and written down. Tree pruning

Removals with a VMA. Once council approves, we take the tree down in sections and grind the stump. We can also talk through where the three replacement trees might realistically go. Tree removal

Undesirable species. Liquidambar, Cocos Palm, privet and the other species on council's Part G list can come out of private land without a permit. We'll confirm what the tree is before anyone relies on that. Tree removal

Hedges and screens. Bamboo and other boundary screens trimmed from ladders, with all the clippings taken away. Hedge trimming

After a storm. Fallen limbs on a sloping bush-edge block can be hard to get at. Ring 0452 030 077 and we'll come and make it safe. Emergency tree work

Common questions

Questions about tree work in Willoughby

Is a small native tree in my garden protected in Willoughby?

It can be. Willoughby City Council requires a permit for locally native species representative of the area's original vegetation, and for vegetation in a wildlife corridor or with habitat value, whatever their size. The size thresholds (over 4 metres tall, a crown over 3 metres, or a trunk girth over 600 mm at 1.4 metres) catch most other established trees.

How much can I prune without a permit?

Up to 10% of an individual tree's crown in total over a five-year period, by selective pruning, plus removing deadwood. Council advises keeping a record of exempt pruning in case you need to show it was within the rules. Anything more needs a Vegetation Management Application.

Does a dead tree need approval in Willoughby?

A dead or dying tree that isn't habitat can be exempt, but Willoughby City Council still requires evidence. Photograph it and contact council before it comes down. If you think it's about to come down, ring 0452 030 077 straight away and we'll talk you through what can be done safely in the meantime.

I'm in a heritage conservation area. Can I use a VMA?

No. On a heritage item, in a heritage conservation area or on a site listed on the Willoughby Natural Heritage Register, pruning or removing a tree needs a development application instead of a Vegetation Management Application.

What does 3:1 replacement planting mean?

For every tree council approves for removal, three replacement trees have to be planted. If there isn't room on your property and the removal has merit, council may offer its Tree Offset Planting Scheme, where you pay a fee for each tree it plants on council land.

Customer reviews

What our customers say

Real Google reviews from our customers.

★★★★★
D

"I can't recommend Alex and his team enough! They came out to my backyard and did an excellent job cutting down some large trees. Alex was friendly and approachable right from the start. He showed up on time, was extremely reliable throughout the process.…"

Dana C
Google review · April 2026
★★★★★
C

"Alex and his team at The Living Canopy are highly professional and reliable arborists in Sydney. They are friendly easy to work with and consistently deliver high quality work at a competitive price.…"

Conor Scorr
Google review · April 2026
★★★★★
G

"Alex and Nick were great. Alex had very good knowledge of the trees and performed all work really well. They came when they said and cleaned up all cuttings. I highly recommend them"

Graham Amos
Google review · April 2026
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Get a free quote in Willoughby

We cover Willoughby and the North Shore from our Northern Beaches base. Call Alex directly or send an enquiry — we'll come out, assess the job properly and give you a clear, written price.

0452 030 077
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