Fast response when it can't wait
Storms, high winds and sudden structural failure can bring trees down with little warning. When a tree or large branch comes down on your property — on your roof, across your driveway, on a fence or in a road — it needs to be dealt with immediately. Waiting for a scheduled appointment isn't an option, and leaving a dangerous situation in place puts people and property at risk. That's where we come in.
The Living Canopy responds quickly to emergency call-outs across Sydney's Northern Beaches and greater Sydney. When you call, we'll ask you a few questions to understand the situation and advise on immediate safety steps while we get to you. Making the situation safe is always our first priority — that means assessing the tree, establishing a safe exclusion zone if required, and dealing with the most urgent hazards before moving on to the full clearance. We work safely and efficiently, even in difficult post-storm conditions.
Common emergency situations we respond to include: trees or large branches fallen onto roofs, fences, vehicles or structures; trees fallen across driveways, pathways or public roads; dangerously leaning trees following wind events or root failure; split or hanging branches suspended in the canopy — sometimes called "widow makers" — which can fall without warning; and trees or branches making contact with powerlines. For powerline contact, your first call should always be to your energy provider, but once the line is made safe we can deal with the tree.
For insurance claim purposes, we can provide documentation of the damage and the work carried out. We recommend photographing the situation before and after if it is safe to do so, and keeping a record of any property damage for your insurer. We're experienced in working alongside insurance assessors and can answer any questions they may have about the nature and cause of the damage.
When to call us immediately
- A tree or large branch has fallen on your home, roof or vehicle
- A fallen tree is blocking your driveway or a public road
- A tree is leaning dangerously after a storm or wind event
- A large branch is split and suspended in the canopy
- Branches are making contact with powerlines (call your energy provider first)
- Any situation where a tree poses an immediate risk to people or property
What to expect
Call us directly on 0452 030 077. We'll respond quickly, assess the situation on arrival and prioritise making it safe. All hazardous material is removed and cleared from site. We work cleanly and efficiently to get your property back to normal as quickly as possible.
